tk299 Terms & Conditions
Please read these terms carefully before using our platform. This document serves as a legally binding agreement between you and tk299.
Introduction & Applicability
These terms and conditions ("Terms") apply to the use of all services on the tk299 platform. By visiting our website or opening an account, you are deemed to have fully accepted these Terms.
tk299 is a reliable online gaming and betting platform offering casino games, sports betting and various other entertainment services to players in Bangladesh. These Terms may change from time to time; continued use of the website after any change means you have accepted the updated Terms. We therefore ask you to revisit this page regularly.
If anything is unclear, please contact our support team at [email protected] or via 24/7 live chat.
Eligibility & Account Registration
To register and use the services at tk299, you must meet the following eligibility requirements:
Age Requirement
You must be 21 years of age or older. Account registration by minors is strictly prohibited. tk299 may request proof of age at any time. This platform is for users aged 21+ only.
Geographic Eligibility
Residents of regions where online gaming is legally prohibited are not eligible to use this platform. It is entirely the user's own responsibility to comply with the laws of their region.
One Account Only
Each person may open only one account. Creating multiple accounts will be treated as bonus fraud and all accounts will be closed.
Accurate Information
All information provided at registration must be truthful and accurate. tk299 reserves the right to immediately close any account where false or misleading information has been provided.
The security of your account is entirely your own responsibility. You should not share your password with anyone, and if you notice any unusual activity on your account, please notify tk299 support immediately.
Deposit & Withdrawal Policy
All financial transactions at tk299 are handled through Bangladesh's established mobile banking methods. The following details apply:
| Element | Description |
|---|---|
| Deposit Methods | bKash, Nagad, Rocket, Upay |
| Minimum Deposit | ৳100 (per method) |
| Withdrawal Methods | bKash, Nagad, Rocket, Upay |
| Minimum withdrawal | ৳500 |
| Withdrawal Time | Typically within 1 hour |
Rocket is the mobile wallet service of Dutch-Bangla Bank. Account verification must be completed before a withdrawal request can begin processing. tk299 reserves the right to temporarily hold any suspicious transaction.
The identity used for deposits and withdrawals must match the registered details on the account. Use of third-party accounts or payment methods is strictly prohibited.
Bonus & Promotion Terms
tk299 offers attractive bonus deals to its players. Each bonus has its own conditions that must be followed.
Welcome Bonus
- 200% bonus on your first deposit, up to a maximum of ৳8,000.
- Example: deposit ৳1,000 and receive a ৳2,000 bonus — total balance ৳3,000.
- Example: deposit ৳10,000 and receive a ৳8,000 bonus — total balance ৳18,000.
- The bonus applies once per account only.
Wagering Requirements
- You must wager 20 times the bonus amount.
- Wagering is calculated on bonus funds only.
- Example: ৳2,000 bonus × 20 = ৳40,000 in bets must be completed.
- Bonus winnings cannot be withdrawn until the wagering requirement is fully met.
General Bonus Terms
- Multiple bonuses cannot be claimed from the same household, IP address or device.
- Bonus offers may apply to specific games only — the special conditions for each offer will be stated separately.
- If bonus abuse is suspected, tk299 reserves the right to cancel the bonus and suspend the account.
- tk299 reserves the right to modify, suspend or cancel any bonus offer at any time.
- Multiple bonuses cannot be used at the same time unless explicitly permitted.
VIP Program & Weekly Cashback
tk299's VIP program has five tiers. A weekly cashback benefit is provided at each tier. Tier changes are based on a player's activity and participation.
| VIP Tier | Weekly Cashback (Maximum) |
|---|---|
| Bronze | 0.3% |
| Silver | 0.6% |
| Gold | 0.9% |
| Platinum | 1.2% |
| Diamond | 1.5% |
Cashback amounts are added to the account on a weekly basis. Separate wagering conditions may apply to cashback — contact support for details.
Gaming Policy & Fair Play
tk299 is committed to ensuring fair play. Our games use Random Number Generator (RNG) technology. The following activities are strictly prohibited:
- Betting using bots, automated software or any form of technological advantage.
- Colluding with other players to influence outcomes.
- Exploiting any technical bug or glitch in the system or games.
- Using the platform for money laundering or any illegal financial activity.
- Harassing or threatening other users.
In the case of any suspicious behaviour, tk299 reserves the right to investigate the account, hold the balance and, if necessary, permanently close the account.
Account Suspension & Closure
tk299 reserves the right to temporarily suspend or permanently close any account without prior notice in the following circumstances:
Reasons for Account Suspension
- Violation of any part of these Terms.
- Providing false or incomplete information.
- Bonus fraud or operating multiple accounts.
- Failure to submit required verification documents on time.
Voluntary Account Closure
- Any player may close their account at their own request.
- Any available balance must be withdrawn before closure.
- A self-exclusion request can be made as part of responsible gaming.
- Contact [email protected] to close your account.
Data Protection & Privacy
tk299 uses SSL encryption technology to keep all personal and financial information secure. Your personal data is never sold to any third party.
tk299 collects and uses your information only for the following purposes:
- Account verification and management.
- Payment processing.
- Fraud prevention and cybersecurity.
- Fulfilling legal obligations.
- Improving customer service.
For more details, please see our Privacy Policy page.
Limitation of Liability
tk299 is an entertainment platform. Online gaming carries financial risk and winnings are not guaranteed for any player. tk299 has limited liability in the following areas:
- Issues relating to third-party services such as payment gateways and internet connectivity.
- Losses caused by unexpected technical errors or system outages.
- Any inconvenience arising from a player's failure to read or follow the Terms.
tk299 continuously strives to maintain the security and smooth operation of its platform, and sincerely apologises for any unintentional technical failure.
Responsible Gaming Commitment
tk299 believes in responsible gaming. We want our players to see gaming as a form of entertainment, not as a solution to financial problems. Our platform is for users aged 21+ only.
To protect players, tk299 provides the following tools:
- The ability to set deposit limits.
- Self-exclusion (pausing gaming for a set period).
- The option to seek help through support at any time.
For more details, please see our Responsible Gaming page.
Changes to Terms & Dispute Resolution
tk299 reserves the right to amend, change or update any part of these Terms at any time. Updated Terms will take effect as soon as they are published on the website. Continued use of the platform will be taken as acceptance of the new Terms.
In the event of any dispute, please contact our support team first. We always aim to resolve issues through open communication. tk299's decision will be considered final.
If any part of these Terms is found to be invalid or unenforceable, the remaining parts will remain fully in effect. Should any ambiguity arise regarding the meaning of these Terms, tk299's interpretation will be considered final.
Frequently Asked Questions About the Terms
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For 21+ only. Play responsibly.